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Click to start a live voice call with this customer's agent. Mic permission required. After a call, see it under Calls.
Select a call to see its transcript.
Edits the agent's stored config on Cartesia (used by phone calls and the dashboard). Live web test calls in Talk always use the latest prompt generated from Knowledge.
Prescription-refill requests captured by the agent (or added here for testing). A scheduler submits each to the clinic form — dry-run by default.